Returns & Exchanges
At TrophySmack, we want to ensure your victory feels authentic, so we offer a 30-day return window for all non-customized hardware and accessories. Please note that personalized engravings and custom championship belts are final sale due to their unique nature.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to start the process for any eligible, non-custom item.
- 2.Pack Your Gear
Securely place the item in its original packaging to prevent damage during transit; items must be in brand-new, resalable condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Claim Your Refund
Once our team inspects the returned trophy or belt, we will issue a refund to your original payment method within 5-7 business days.